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    One of the most common problems encountered with Credit Cards, when attempting to make a deposit, is information not being entered correctly. The following should help you if you have faced this problem.

    Incomplete CVV2 Information

    The CVV2 (Card Verification Value 2) is the three-digit security code printed on the far right side of the signature strip on the back of your credit card. It serves as a security feature that validates your card's authenticity anytime you make a purchase by phone, mail, or the Internet. It is therefore essential that you include the CVV2 in order to ensure your deposit is approved.

    If your credit card deposit was declined, log on to the Casino again, proceed to the Cashier section, click on the Deposit icon, and enter your deposit amount as usual - including the CVV2. You should have no problem depositing funds.

    You can find your CVV2 number on the back of your card:

    If the above help does not work, why not try using an Alternative Payment Method. Deposits made with our recommended methods are simple, secure and receive a bonus of up to 15% free!

    If your question is not answered here, do not hesitate to contact our 24/7 support representatives.

     

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